BAHATIKA ONLINE SHOP - General Terms and Conditions of Business

1. General
The following General Terms and Conditions of Business in their version valid at the time of order apply for the business relationship between BAHATIKA GmbH and the customer. Other terms and conditions of business for orders will not be recognised.

2. Conclusion of contract
Your order via our web shop www.bahatika.com represents an offer to us to conclude a contract of purchase. By clicking on the button "Buy", you submit a binding order for the goods contained in the shopping basket.The receipt of the order will be confirmed directly after the order has been sent.

A binding contract comes into effect when the order confirmation is sent but at the latest when the ordered goods are delivered.

The invoice will be sent with the goods.

3. Prices/Payment
The purchase price is due immediately when the order is sent. All prices indicated on the website are amounts in EUR and are inclusive of statutory VAT. The customer can pay for them in advance via PayPal and all conventional credit cards. In order to be able to use PayPal, you require a PayPal account in which you can store your bank or credit card data so that these do not have to be re-entered with every purchase. Further information on this method of payment can be found on the website of PayPal. Before full payment of due invoice amounts, we are fundamentally not obligated to make any advance delivery from current contracts.
 
4. Retention of title
Goods delivered remain the property of the company BAHATIKA GmbH until full payment.

5. Dispatch
Our products are sent by UPS or Austrian Post Service and delivered from Monday to Friday.

Immediate dispatch:

Goods that are marked in the online shop as "available" and are ordered by 01 pm at the latest and paid with credit card or PayPal will be dispatched within 2 workingdays.
 
UPS consignment tracking
After dispatch, you will receive a notice of dispatch with the respective UPS tracking number by e-mail.  You can track your consignment on the homepage of UPS.

Dispatch costs:
We dispatch to destinations within Austria no extra cost!  This offer applies for standard dispatch.

BAHATIKA SHIPPING RATES
Germany - 0 €
Europe  -  10 €
US & Canada  -  25 €
Asia & Australia  -  25 €
Africa & Middle East  -  25 €

 

TAXES AND CUSTOMS:


We do not cover for taxes, duties or customs!
These are in the responsibility of the receiver and due upon receiving your package.


Please contact us if you have any questions related to your delivery!


6. Right of withdrawal / Returns
The customer has a statutory right of withdrawal. This means:

If the customer is a consumer, he or she is entitled to revoke his or her declaration without giving any reasons within 14 days. The right of withdrawal commences with the receipt of the goods by the customer.
In the event of withdrawal, the customer is obligated to return the goods to us and we are obligated to reimburse payments made by the customer.

The withdrawal is to be addressed in writing (letter, e-mail) to:

BAHATIKA GmbH
Helenenstraße 64 / Top 5
2500 Baden

Austria
+43 (0)676 4678337
office@bahatika.com

Costs for the return will be paid by the customer. If the goods are returned carriage forward, we are entitled to retain or invoice a corresponding amount.

The goods should be in an unused and resellable condition and returned in their original undamaged packaging. In the case of products impaired by traces of use, if these have not been caused by normal use for their intended purpose, we will charge an appropriate amount for the reduction in value. The same applies if accessories or parts are missing when the goods are returned.

Exchanges for a different size
You will be responsible for paying the return shipping charges to the warehouse.


7. Guarantee
As our products are articles of daily use, we cannot give any guarantee.


8. Contractual partner
Your sole contractual partner when you order BAHATIKA products is BAHATIKA GmbH, Helenenstraße 64/5, 2500 Baden, Austria.


9. Data protection
All personal data will be used solely to handle your order. We will not forward your personal data, including your address and e-mail address, to third parties without your explicit consent which can be revoked at any time.  The data necessary to handle the transaction will be stored and may be forwarded within the framework of the order handling to affiliated companies (e.g. the dispatch company commissioned with the delivery and the credit institution commissioned with the handling of the payment). The stored data may locked or deleted at any time on request by an e-mail from customer.


Copyright:
All image rights, copyrights and other industrial property rights to the content of our homepage BAHATIKA.com belong to BAHATIKA GmbH Use without prior written consent is not permitted.   

 April-2017